Frequently Asked Questions
Everything you need to know about your Hunter footwear and accessories.
How do I find my perfect Hunter boot size?
Most Hunter boots run true to size, but we recommend checking our specific size guide for each collection. If you are between sizes or plan on wearing thick Hunter Boot Socks, we generally suggest sizing up.
What is your return policy for online orders?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the boots are clean and the tags are still attached to receive a full refund.
How should I clean and maintain my rubber boots?
To maintain the finish, wipe your boots with lukewarm, soapy water after use. For natural rubber boots, we recommend using Hunter Boot Buffer or 'Instant Boot Shine' to restore the finish and prevent 'blooming' or white marks.
Do you offer international shipping?
Yes, Hunter Boots ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay in supported regions.
Are Hunter boots covered by a warranty?
Yes, all Hunter products come with a 24-month warranty against manufacturing defects. This does not cover normal wear and tear or damage caused by improper care.